Location: UAE
Reports to: Restaurant Manager (Assistant General Manager) / Section Head
Department: Beverage Operations / Front of House
Industry: Hospitality / Food & Beverage / Lifestyle
Employment Type: Full-time

Role Overview

The Barista is responsible for preparing and serving high-quality coffee and hot beverages while delivering friendly, efficient, and professional guest service in line with FAB Group standards. This role focuses on consistency, speed, and product quality, contributing to a positive guest experience throughout the day.

The Barista plays a key role in maintaining coffee standards, supporting service flow, and representing the brand at the counter or coffee station.

Key Responsibilities

Coffee Preparation & Quality

• Prepare espresso-based and specialty coffee beverages according to approved recipes and standards

• Ensure consistency in taste, temperature, and presentation for every beverage

• Operate coffee machines, grinders, and equipment correctly and safely

Service & Guest Interaction

• Deliver friendly, efficient, and professional service to all guests

• Take beverage orders accurately and respond to guest requests promptly

• Provide basic menu guidance and recommendations when required

Station Standards & Cleanliness

• Maintain cleanliness and organisation of the coffee station at all times

• Clean and maintain coffee equipment, tools, and work areas in line with hygiene standards

• Follow opening, closing, and cleaning procedures

Operational Support

• Support stock handling, rotation, and basic inventory checks

• Minimise waste through correct portioning and preparation

• Work collaboratively with front-of-house and kitchen teams to maintain service flow

Compliance & Professionalism

• Follow hygiene, health & safety, and service SOPs at all times

• Maintain professional appearance, grooming, and brand representation

• Carry out any other reasonable duties required to support daily operations

KPIs & Success Metrics

• Coffee quality and consistency

• Speed and accuracy of service

• Guest satisfaction

• Cleanliness and organisation of coffee station

• Compliance with standards and procedures

Candidate Requirements

• Previous barista or hospitality experience preferred

• Basic knowledge of coffee preparation and equipment

• Strong customer service and communication skills

• Ability to work efficiently in a fast-paced environment

• Positive attitude, reliability, and teamwork mindset